If your points are not showing immediately after play, know that points sync overnight from Playtomic, so there can be up to a 12-24-hour delay after your session. If they still haven't appeared after that, reach out to us, and we'll get it sorted right away.
Where are my points?
Articles in this category
- How does the P39 app and loyalty program work?
- What's the difference between the loyalty tiers?
- How do I earn points?
- How do I redeem my points?
- What rewards can I claim?
- If I book through the Playtomic app, do I still earn points?
- Do my points expire?
- Can I combine multiple discounts when redeeming my credit (stacked discount)?
- Can my guests earn points?